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Everyone at Panorama Tours - from the Sales Agent who takes your call/processes your e-mail,
to the driver who accompanies you into the Hotel Reception - is committed to ensuring that
you have a wonderful holiday.To: adrian@panorama-tours.com.ua Subject: Re: Panorama Tour Kyiv Aug 2008 Adrian, Just to let you know we had an amazing time in Kiev. The celebrations are really something! Thank you again for your help, the map etc were really useful. Kindest regards, Natalie and Paul M. England To: helen@panorama-tours.com.ua Subject: RE: Kiev City Break - Hotel Opera Helen I just thought that I would let you know that Kiev and Ukraine have again exceeded all expectations in every respect. I think that all French hotel operators should visit to see what service and hospitably is all about. The hotel staff and the city welcomed one as friend in peace and security with passion. I was equally proud to support the National Day celebrations. Nothing in my experience has ever come this close to perfection and I have stayed in some prestige hotels before. I hope that you will pass on my complements to the airline which is the best ever in all respects and to the hotel. They have a wonderful hotel and an equally wonderful staff. My thanks to all and you Helen with Panorama tours for making it all possible. I will be an advocate for the Ukraine tourist board from this point forward. Regards John G. England To: adrian@panorama-tours.com.ua Subject: RE: Panorama Tours: trip to Kyiv hi Adrian sorry we didnt manage to hook up in Kiev. We had the best time and really loved Kiev. Even the monsoon before the McCartney concert didnt put a dampener on things (too much!). The Radisson was absolutely superb and the breakfast as you probably know is to die for. I hope there is another big name concert next year as it would give me an excuse to return. I would love to incorporate it with Lviv or Yalta next year. Ukraine really was much better than I expected and I hope I can call on your services again soon. Thanks for organising the trip, the transfers and our city tour was perfect and went very smoothly. And to have a Kylie Minogue look alike as our tour guide really made it! Diakuiu! Mark Howard England To: adrian@panorama-tours.com.ua Subject: KYIV VISIT Adrian Just to let you know we had a great weekend in Kyiv. So hot my son was able to swim in Dneiper! Hotel Rus excellent, taxis, flights, all good. Look forward to next visit to Ukraine. Thanks David Minards To: adrian@panorama-tours.com.ua Subject: Back from Kiev Thanks Adrian Once again, everything has worked out splendidly. Never ceases to impress me, really! You are right. The Opera is probably the best of all worlds in Kiev. My room even had sunshine and was hugely agreeable with a bath of a size unheard of, leave alone seen! The rooms and bath and staff and care: Just spotless! Well done, my man. I must admit that I can trust you blindfolded. Rainer Z. Switzerland To: adrian@panorama-tours.com.ua Subject: Kiev 22 - 25 / 2/ 2008 Dear Mr. Adrian, We just wanted to tell you that we've come back from Kiev with a very positive impression about Panorama Tours. Every part of the visit was organised the way we wanted and all services were extremely punctual and friendly. If Kiev looks forward to more tourism, the only shortcoming that we experienced is the fact that all indications (streetnames etc) are in the Russian language, which makes it very exciting to read a map and try to locate a recommended restaurant .... But, we managed to find it. Also sorry to notice that even in Ukraine there are no winters anymore. Temperatures varied between +7 and +14°C. But here again, I cannot speak about a shortcoming caused by the agency. H.Verbraeken-A.Bergmans To: adrian@panorama-tours.com.ua Subject: Re: Panorama Tours: Opera Tickets Dear Adrian Back from weekend trip to Kiev I would like to thank you for perfect organisation. All was very good: driver was on time, good car, very friendly, the tickets for opera were ready in hotel, rooms, service and food in Radisson was very good. Only the weather was not so good - maybe I will book it additionaly in my next trip... Thanks for all and have a good day! Joerg B. Switzerland To: adrian@panorama-tours.com.ua Subject: Family Weekend to Kyiv Dear Adrian, Many thanks for all the arrangements you made. The transfers, Hotel Radisson, restaurants and the flights on UIA - all were just perfect. It's been 12 years since our last visit and so many changes - Kyiv was and still is a delightful city to visit. This time we brought the children and they just loved it. Many thanks once again. Sarah Williams Badminton, England |
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